Navigating Workplace Investigations: A Guide for HR Leaders

When a workplace complaint arises, do you know what happens next?

Workplace complaints involving harassment, bullying and violence can put Human Resources and Labour Relations professionals in a difficult position. Does the complaint require a formal investigation? Can it be resolved another way? Who should conduct the investigation, and what steps are needed to ensure the process is fair and legally defensible?

The McLennan Ross Workplace Investigation team regularly advises employers on workplace complaints and investigations, helping organizations navigate the process while meeting their legal and policy obligations and managing risk.

In this practical webinar, James Lingwood, Ashley Christie and Keshav Bhargava will walk through the key decisions involved in managing a workplace investigation, from assessing the initial complaint and determining the appropriate process to selecting an investigator and communicating with the parties involved. The session will also explore how technology is changing the way workplace investigations are conducted.

Topics covered in this webinar include:

  1. When an investigation is required
  2. Policy requirements
  3. Alternatives to investigation
  4. Who should investigate
  5. Principles of a legally defensible investigation
  6. Initial communications to complainants and respondents
  7. Use of technology in investigations

Who Should Attend: This webinar is designed for Human Resources and Labour Relations professionals, in-house counsel, managers and other professionals responsible for receiving workplace complaints or managing workplace investigations.

Date: Wednesday, September 16, 2026

Time: 12 PM – 1:30 PM

Cost: $195 + GST per person

Click here to register.

This webinar is the first session of our Workplace Investigation Webinar Series, a four-part webinar series focused on providing practical guidance throughout the workplace investigation process.

Click here to view the webinar series.

NOTE: If you have already subscribed to the full webinar series of 2026 Workplace Investigation Series topics, no further action is required.